Going the extra mile…

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Since the start of 2022 our staff have already travelled the length and breadth of the UK. We’ve been visiting labs, making deliveries and collecting kit. We’re a small team here at Richmond, but nothing stops us getting out on the road and going the extra mile for our customers.

Nick, our CEO, is a big believer in building relationships with our customers and suppliers alike. He recently travelled to London to spend time with a number of customers. He also regularly meets people who travel from around the world to visit our warehouse. Nick continues to build the business around people, and personally knows the details of every deal, big and small. This helps to ensure the company is providing the best possible service.

Eurofins Clearance 4

This week, Rob and Stuart are out on the road again, taking our vans to deliver a new autoclave and lab washer to a happy customer. Then they will be refilling the vans with a large lab clearance on the way back. Back at base we’re all working hard to ensure our warehouses are organised and ready to accept stock. We turn around a lot of equipment quickly, and there’s never a dull moment!

Rob at a delivery this week
Rob’s looking happy at a delivery this morning, despite the wet and windy 6am start

Watch out for a big drop of equipment and laboratory furniture hitting the website and newsletter next week – If you’re not already signed up for the newsletter, subscribe here to make sure you don’t miss out on new kit and all the latest offers.