Richmond Scientific Privacy Policy

 

Introduction

Here at Richmond Scientific we care about the privacy of our clients. We may share information with select third parties who provide a service to us for the reasons outlined in this policy.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What data do we obtain from you?

When you visit the website you can register and create a profile in order to have an anonymous identity within the site. We store this data (your email, username and password) in order to provide you a way to log into your account.

We can see trafficking data regarding how many people are on which page at any given time, we use this solely as feedback to optimise our systems and do not share this with third parties. The browsing data collected from you will not be attached to your name or E-mail, just your IP address.

If you request the newsletter for the site when you subscribe to the Richmond Scientific website we collect the following personal information for the purpose of correctly sending the Newsletter and any other communications to you by E-mail: your name, E-mail address, the company you are associated with, the country you are in and your town/city and contact number if you’ve opted to provide us with this information.
This information is safely and privately stored with MailChimp, a company we use to send and manage email campaigns across channels whilst staying within the guidelines of GDPR. You can find out more about how they protect and process your data through the links under “More about Mailchimp and GDPR compliance” at https://mailchimp.com/gdpr/

You must be 16 years old in order to provide consent to this.

When you contact us regarding Sale of Equipment or Lab Clearance via the links and contact details given within the Richmond Scientific website we collect the following personal information for the purpose of providing you with swift and accurate correspondence regarding any queries that you might have: Name, Company, E-mail and Telephone number. We collect more than one means of contact to enable us to deal with your query as efficiently as possible. The same applies for when you contact us to ask for a quote on any of our products; we ask for your forename, surname, E-mail and Telephone number.

In specific instances where we need to process further personal data for other purposes, we will ask your permission

You can also revoke your consent for the processing of your data, at any time by pressing the OPT OUT or UNSUBSCRIBE button.

Cookies

A cookie is a text-only string of information that is passed to your computer’s hard disk through your web browser so that the website can remember who you are. Cookies cannot be used by themselves to identify you. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. The data collected will not be used to determine your personal identity or to create a link to the pseudonym under which your profile is generated without your explicit permission.

Like many websites, this website also uses cookies in order to provide you with a more personalised web service. If you also do not wish to receive these cookies then you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie. However, you may not be able to use all the interactive features of our site if these cookies are disabled, and so in order to enjoy the site to the full, we recommend that you leave them switched on.

If you create an account with our site you may opt-in to saving your name and email address in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

For more information on cookies or on instructions on how to stop cookies being installed on your browser, please refer to www.aboutcookies.org

Consent

Here at Richmond Scientific we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.

However, from time to time we would like to contact you with details of other products and services that Richmond Scientific provide, along with offers and additional information.

Links

Our website may contain links to other sites which are not owned and controlled by Richmond Scientific, The privacy policies of the operators of these sites may differ from those of Richmond Scientific. Therefore, we cannot accept responsibility for the manner in which data is collected, stored and used by these operators.

Telephone

Should you contact us by phone we will collect sufficient personal data for the purpose of providing you with swift and accurate correspondence regarding any queries you may have. We collect more than one means of contact to enable us to deal with your query as efficiently as possible.

Data Security

We do not keep any information for longer than is necessary to serve its original intended purpose and ensure that any information is destroyed thereafter. We do not share information that we have collected at registration about you with any third party for their independent use without your express permission. However, we may disclose your personal information without your permission when we are legally required to do so by, for example, a court order, for the purposes of prevention of fraud or other crime or in order to establish, exercise or defend our legal rights.

We do not sell, rent or loan information about you to anyone.

Policy Changes Contact 

Any changes to this privacy policy will be posted on this website and take effect immediately.

Your Rights

You have a right to access the personal data that is held about you. If you wish to request a copy of any information that is held about you or ask us to make any changes necessary to ensure that it is accurate and kept up-to-date, contact us, [email protected] or enclosing your postal details, please write to:

Richmond Scientific Ltd Unit 9, Edward Street, Chorley, Lancashire, PR6 0RE, Great Britain