At Richmond Scientific, we pride ourselves on being a leading provider of both new and second-hand laboratory equipment. As a family-run business with a small, dedicated team, our commitment to exceptional service sets us apart in the industry.

A Personal Touch in Every Interaction

Unlike larger corporations, our size allows us to offer a personal touch in every interaction. We understand that every laboratory has unique needs. That’s why we are dedicated to ensuring that our customers receive the support they need. Our commitment to customer service is demonstrated through our willingness to go above and beyond in various ways:

• On-Site Assistance: We understand that setting up laboratory equipment can be complex and time-consuming. Therefore, we offer the option of on-site support to unpack and set up equipment. Our team is available to travel to your site to ensure that your new purchases are installed correctly and efficiently.
• Comprehensive Training: We believe that the proper use of equipment is crucial for any lab’s success. Therefore, we offer comprehensive training to ensure that your staff can operate new equipment with confidence and precision.
• Customer-Centric Approach: We take the time to get to know our customers and understand their specific needs. By building strong relationships, we can tailor our services and recommendations to best suit each laboratory’s unique requirements.
• Extended Warranty Options: We stand by the quality of our products. If requested, we can offer extended warranties to provide our customers with additional peace of mind.

Expertise You Can Trust

Our team, based in Lancashire, brings a wealth of experience to the table. With a deep understanding of the scientific industry, we are well-equipped to provide expert advice and support. Whether you are setting up a new lab or upgrading existing equipment, our team’s expertise ensures that you get the right equipment.

Quality and Affordability

At Richmond Scientific, we believe that quality and affordability should go hand in hand. Our extensive range of new and second-hand laboratory equipment offers reliable solutions for all budgets. Each piece of second-hand equipment is carefully inspected and tested to meet our high standards. As a result, this ensures that you receive top-quality products at competitive prices.

A Trusted Partner

Choosing Richmond Scientific means partnering with a company that values your success as much as you do. Our dedication to customer satisfaction and our extensive industry knowledge make us a trusted partner for laboratories across the UK. We are here to support you every step of the way, from initial consultation to ongoing maintenance and support.

Join the Richmond Scientific Family

As a family-run business, we treat our customers as part of our extended family. We are proud of the relationships we have built over the years. Whether you are a long-standing customer or new to Richmond Scientific, we are excited to work with you and help your laboratory thrive.