Richmond Scientific: COVID-19 Response Statement

Dear Scientific Colleague, 

We are writing this declaration to you to set out the measures we are taking as a business in response to the escalating situation in the UK due to COVID-19.  Our offices and warehouses are operating business as usual, we are continuing to provide a first-class, dedicated service to the Scientific community.

Our shelves have a huge stock of Used and New Lab/Scientific equipment. These products are ready to be shipped quickly – if you have any urgent requirements please call us to discuss on the following number: 0044 (0)1257 270 433

We are continuing to follow government guidance and are asking our staff to take additional precautions to safeguard the health and well-being of both our employees and customers. 

Here at Richmond, we will do our upmost to support customers and businesses during this challenging time. 

As a result, we have taken the following steps:

• The frequency with which we clean our premises has been increased and we are ensuring the cleaning standards are consistent with government advice – customer and colleague safety remains our top priority.
• We have restricted business travel and have cancelled any non-essential meetings.
• We have a business response team in place who are monitoring all updates to UK Government policy and guidance.   

If it becomes necessary, we have the resources to access systems remotely. However, we will endeavour to keep business disruption to our customers to a minimum. Feel free to contact us if you have any questions about our COVID-19 response or if you need us to make some adjustments to the way that we provide our services to you. We will do all that we can to support your requests.

Best wishes,

Nicholas Edmond, Managing Director

Wendy Edmond, Co Secretary

Dave R – Engineer

Cheryl – Operations

Deborah – EA to N Edmond

Dave P – Warehouse

Andi – Accounts

Lisa – Facilities

Harry – Sales

Sam – Inventory